Child Safety Training is an online course that you can order for employees or volunteers directly from their profiles. They will receive an email with a link to the course content, where they will watch a video and complete an exam. After they receive a passing score of 70%, you can view their score and certificate in the same profile, making it easy to keep your ministry's volunteers and employees equipped.

Training Content

There are three training paths: volunteer, employee, and Spanish. Each training includes an in-depth video, a downloadable PDF, and a 25-question exam. 

Volunteer Training

The video (about 45 minutes) and PDF cover:

1. Defining Child Sexual Abuse
2. Victim Behavioral Characteristics
3. Characteristics of Child Molesters
4. Making a Difference
5. Responsibility & Reporting

Employee Training

The video (about 75 minutes) and PDF cover:

1. Defining Child Sexual Abuse
2. Victim Behavioral Characteristics
3. Characteristics of Child Molesters
4. Making a Difference
5. Responsibility & Reporting
6. Prevention
7. Policies & Procedures

Spanish Employee/Volunteer Training

The video (about 75 minutes) and PDF cover the same content as the Employee Training. The video features a native Spanish speaker:

1. Definiendo el Abuso Sexual Infantil
2. Características del Comportamiento de Víctimas
3. Características de Pederastas
4. Marcando una Diferencia
5. Responsabilidad y Denuncia
6. Prevención
7. Normas y Procedimientos

Important: Before ordering child safety training, make sure you have the attendee's correct email address and date of birth.

Order Child Safety Training

1. Open the profile of the person who needs training.
2. In the Child Safety Training section, click Order Child Safety Training.
3. Confirm the email address shown is correct. The training link is sent to this address.
4. Select the type of training from the drop-down list:
   • Volunteer
   • Employee
   • Spanish

5. Enter the person's date of birth.

   

6. Read the legal disclaimer.
7. Select the checkbox to agree to the disclaimer.

8. Click the Order button.

   

9. You will see an Order Submitted message. Click Done. 
10. The Child Safety Training section of the attendee's profile shows the training as Sent. The attendee will receive an email with instructions and a link to the material.
    

How the Person Completes the Training

Here are the steps for completing the training. Feel free to share these with the training attendees. They have 14 days to watch the video and pass the exam.

Email Information

They will receive an email from message@protectingourkids.com. If they don't see the email in their inbox, ask them to check their spam/junk folder.

Watch the Training Video

1. Click the link in the email to open and watch the video.
2. After the video, you will be redirected to a page with a link to download a PDF version of the training. Download this file now, as you won't be able to access it after passing the exam.
   
3. Click Begin Exam.

Take the Exam

1. Answer all 25 exam questions.
2. Submit the exam.

Important: When asked, confirm that you want to save your exam. Your score isn't recorded unless you save it.

A score of 70% or higher is a passing score. If the score is lower than 70%, the person must retake the exam. Click View Results first to see which questions were missed, then select Retake Exam to try again.

View the Certificate

After passing, the person can select Retake Exam to try for a higher score (not necessary) or View Results to review their answers. When they're satisfied with their score:

Important: Viewing the certificate finalizes the exam score. The person can't retake the exam after this point, so they should view the certificate only once they're happy with their score.

1. Select View Certificate.

   

2. Print the certificate, if desired.

Check Training Status

The training status on the person's profile updates to complete as soon as they view their certificate.

1. Open the person's profile.
2. Check the status in the Child Safety Training section.
   • Sent: An email has been sent to the applicant, and the applicant has not yet passed the exam. If the applicant has failed the exam, the status remains Sent.
   • Completed: The applicant has passed the exam.

Can I Resend the Training Link?

Yes. If the person cannot find the email, you can access the link from their profile.

1. Click the training name. 
   
2. In the pop-up window, click the Copy button.
   
3. You can send that link to the person.

View Exam Results

1. Open the person's profile.
2. In the Child Safety Training section, click the link for their completed training. The exam score, pass mark, and result appear.

Updated November 10, 2026 16:41