The following steps will help you set up, install, and test your DYMO label printer for use with Check-In.
Note: While we Support DYMO, most organizations report improved Check-In experience with Brother printers. Why?
(1) DYMO's perforated tear-away labels tend to misalign when pulled too hard.
(2) Brother auto-cuts labels for a more professional experience.
(3) Brother is the only supported wireless printer, required for iPad check-in.
Learn more about supported label printers.
Initial Setup
- Unpack your printer and plug it into power.
- Download the driver from https://www.dymo.com/support?cfid=user-guide
- Expand The Latest Software & Drivers for all LabelsWriters and LabelManager section, then choose your Operating System, Mac or Windows.
- Open your download and run the software, choosing to do a complete installation.
- Plug in the USB cord.
- The printer should now display under available Printers and Scanners.
Choose the appropriate paper size.
Important: DYMO 450 printers require 30857 Name Badges Labels. These are 2.25 inches wide by 4 inches long.
Note: The following steps are for Windows-based computers.
- Open the Printers & Scanners area of the Control Panel.
- Find and open the DYMO Printer you've just added, select Printer Properties, then the Advanced tab.
- Click on Printing Defaults, then on Advanced.
- Then Advanced.
- Choose 30857 Badge Label.
- Click OK, then Apply on the following screen.
- Go to the General Tab and print a test page.
Apply your DYMO to Check-In Station Settings
- At the top right of your ChMS, click the Gear icon, then click Settings, then select the Check-In tab.
- Expand the Check-In Stations and select the Check-In station you want to edit.
- Scroll down to the Label Options section.
- Expand the Label Printer Model drop-down and select the DYMO printer option.
- Note: Don't forget to scroll to the bottom of the page and click Save!
Finally, a test check-in session is recommended to ensure the printer works correctly.
Note: If you use the browser-based kiosk Check-in, ensure that only one instance of the Java Printer Application runs on your machine.
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