After a Background Check has been submitted, you can review the status of the Background check on the Reports → Background Checks page.
Reports Tool
1. Select Reports from the Navigation menu and then click the Background Checks option.
2. All of the Background Checks are listed. To narrow down the list, click the Tri-dot button and then select the Filter option.
3. Select your desired criteria and then click the Submit button when you are finished to apply the filters.
4. The list of Background Checks display.
Click the Name link to view the individual information page for that applicant and click the More Details link to view the Background Check Details window.
The Background Check Details window displays the details for the order and a Log History. The Log History lists the package or services ordered and the status of that order.
Click the "View PDF" link to view the results on a new tab in your browser.
Profile Information
To view for a single member, find their profile in the software and then scroll down to find the Background Check card found towards the bottom. This area will list the checks made against that person.
Tips for Efficient Management
- Use the Filter Options in the Reports Tool to quickly locate specific background checks based on criteria such as date, status, or applicant name.
- Always verify the details in the Log History for updates on the status and any actions required.
Important Notes
- Background check results are sensitive and should only be accessed by authorized personnel.
- Results downloaded as PDFs should be handled in compliance with your organization’s data security policies.
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