Check-In: Supported Printers, Drivers, and Labels

Find a supported printer your organization is comfortable using that meets the price point and functionality needed to run Check-In well. Then, configure with the proper label type and drivers.

Warning: Check-In label printing will NOT work with Chomebooks (Chrome OS computers)


Supported Printers

  • Brother QL-700 / QL-710W / QL-720NW
  • Brother QL-800 / QL-810W / QL-820NWB (*Bluetooth on this model not supported by ChMS)
  • Dymo 450
  • GoDex DT4 and DT4x


Pro Tip: Brother Wireless Printers are recommended, particularly the QL-810W. Here's why:

  • ONLY the 810W or 820nwb will work with the iPad Check-In App (iOS). (An iPad only connects to a WiFi-enabled printer).
  • It includes a label cutter rather than perforated tear-away labels, which tend to get misaligned when pulled too hard.
  • The 810W costs less than the 820nwb. 

IMPORTANT NOTE: A requirement for Brother printers is the continuous length label roll - item number DK-2205

*(The labels included in the box are not DK-2205 when purchasing a new Brother Printer. The correct labels must be purchased separately).


Label Printer Drivers

To print labels you must install the correct Label Printer Drivers.

Click on your Printer Model (below) to find the most up to date driver.

Note: Should you need them, We've also included links to our Check-In Apps or other required downloads at the end of this page). 



(DK-2205 Label Type)

QL-800QL-810wQL-820nwb (*Bluetooth on this model not supported by ChMS)
QL-700, QL-710w, QL-720nw


(30857 Badge Label Type)

450, 450 Turbo


(Includes the wired and wireless versions)

DT4, DT4x


Configure Check-in Settings in your ChMS database

Normally, iPad check-in (via the check-in app) does not require choosing a check-in station. If no check-in station is chosen, the user can check into any group that allows check-in. If a check-in station is selected, the iPad Check-in app will honor all Station settings (i.e., only allow members to check into groups they are a member of, restricting check-in to groups with a certain property, etc.) Additionally, it is advised that there be a Station for each mobile device, especially when using Android devices.


Check-In Software Downloads:

To use Check-In with Label-Printing, you can use one of the three check-in options below. (While all work well, we typically recommend one of the first two options for the easiest setup). 

  • Desktop Check-In App 
    • Best for Mac/Windows laptops, desktops, or Windows Tablets
  • iPad App
    • Requires a Brother Printer with Wireless capability (models 710W, 810W, 720WB, 820WB)
  • Browser-Based Check-In
    • Requires the latest version of Java



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