Save Time & Skip the Line! Allow your members to Check-In on their mobile devices!
Using our integrated Mobile App (MinistryOne) your members can pre-Check-In on the way to your event.
Once they enter the building, all they must do is scan a QR code to complete the check-in! If your check-in includes labels, they'll immediately print on a connected printer.
Pre-Requisites
To use Self Check-In within your Mobile App, you'll need to configure a few prerequisites.
(1) Ensure Self Check-In is Enabled
In your Database, click on the Settings Gear at the top right, then on the Check-In tab, then click on the station you plan to use for Mobile App Check-In. Ensure the Allow Self Check-In checkbox is selected (below).
(2) Integrate your ChMS with our Giving Software.
MinistryOne Mobile App is included with our Giving Software. For Check-In to be available within the App, both Giving & ChMS must be integrated. For instructions, see our Giving & ChMS Integration Guide.
Once these prerequisites have been met, proceed with setting up mobile self-check-in!
Turn on the Integration
Toggle on CHMS INTEGRATION to make ChMS features available within your Mobile App.
Then, navigate to Modules > Enable Modules and toggle on the Check-In.
After making these changes, click Publish to take Check-In live in your Mobile App!
How to Use Self Check-In
Important: Mobile self-check-in is time-sensitive. A non-mobile check-in must occur to activate self-check-in on your mobile app. (We recommend you perform a non-mobile check-in 30 minutes before people arrive). Once activated, you'll notice a small blue beacon on the Check-In menu item.
Also, mobile self-check-in is automatically deactivated 1 hour after the last check-in has taken place.
Tap Check-In within your mobile app menu (shown below in the slideout menu style). The login screen will appear if a user still needs to log in.
Note: Users don’t even have to know their username/password! They can enter their email and phone (if this information is in their database profile), and MinistryOne will match it to an account and send a one-time passcode. Alternatively, use the standard 'Sign In with Username & Password' option.
After logging in, the member is presented with their connected family members to start pre-check-in.
Tap the individual(s) you want to check in, select the appropriate group, and tap Apply (below).
Note: The groups that appear depend on Group Settings and Check-In Station Settings.
Once you've selected every person to be checked in, tap Next to generate the pre-check-in QR Code.
When individuals arrive, they can scan the QR code at a check-in Kiosk to complete check-in. Labels (if configured) will dynamically print, and the guardian security badge code will be stored within the Check-In Module for easy verification at check-out later (below).
About the QR Code...
- The QR code is not lost if the screen or the Mobile App is closed. Open the app, tap Check-In, and the QR code will still display!
- As a security measure, a QR code must be used within 4 hours of being created.
Kiosk Requirements to Scan QR Codes
To scan QR codes, you must use either
- An iPad running the iOS Check-In App (scan via the iPad camera)
- A computer connected to a 2D scanner. (Most any 2D scanner will work. Just ensure it is "2D" to process QR codes).
Note: When using a 2D scanner, make sure the search bar is selected before scanning for PC or browser-based check-in. Otherwise, the self-check-in will not process.
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