Every seasoned children or youth ministry leader has experienced the need to urgently contact a parent. Make it easy for your staff & volunteers to quickly reach parents by sending a text (SMS) message through your Check-In software. 

You and your team can easily text just a single parent or text ALL parents should you need to share a widespread message.

Note: You must have SMS messaging enabled under Settings>Services to use this feature. Learn More!

Important: To SMS the parent or guardian, you MUST search for the PARENT/GUARDIAN NAME at check-in, then select the children from the household.

If you search for the CHILD NAME at check-in, the parent's number WILL NOT be available to text. Reports will show that the child checked themselves in. 

When using the Browser:

How to message all parents of a Group from Check-In:

1. Using the main check-in system, not kiosk version, click the “Group Contact” tab.
2. Search for and select the Group that you wish to contact.
3. Type your message and click “Send Message”

How to message the parents of a single child: 

1. Using the main check-in system, not kiosk version, click the “Status” tab. 
2. Search by Name, Group and/or Station to locate the child. 
3. Click the cell number listed in the “By” column. 
4. Type your message and click Send.
   
   

When using an iOS Device in App:

How to message all parents of a Group from Check-In:

1. After checking someone into a group, locate and click the Options button in the bottom left corner of the screen. 
2. The options menu will pop up and you will click Status.
3. From the Status List, locate the Group that you would like to contact.
4. After the list of parents loads, locate and click the bubble or dialogue bubble icon in the top right corner. 
5. A new text message will load with the Group you have selected as the recipient!
   
   

How to message the parents of a single child:

1. After checking someone into a group, locate and click the Options button in the bottom left corner of the screen.
2. The options menu will pop up and you will click Status.
3. From the Status List, locate the Group that you would like to contact.
4. After the list of parents loads, locate the parent(s) you would like to contact and click on their name. 
5. This will load the contact information you have for them. To send a text message, simply click Text.

Updated September 20, 2024 18:36